Turkey
Germany
€ EUR
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1. Data Controller
The party acting as data controller under Turkish Law No. 6698 on the Protection of Personal Data ("KVKK") and, where applicable, the GDPR, is identified below.
| Legal Entity Name | [LEGAL ENTITY NAME] |
|---|---|
| Address | [COMPANY ADDRESS] |
| Phone | +90 216 336 67 42 |
| [email protected] | |
| Tax Office / Number | [TAX OFFICE] / [TAX NUMBER] |
| Trade Registry No | [TRADE REGISTRY NO] |
| MERSIS No | [MERSIS NO] |
| ETBIS Registration No | [ETBIS REGISTRATION NO] |
2. Personal Data We Process
- Identity and contact: name, email address, phone number.
- Recipient details: recipient's name, phone number and delivery address.
- Order data: order number, products, amount, delivery date and slot, gift message.
- Transaction security: IP address, browser information, cookie records.
- Consent records: date of contract acceptance and the version of the text accepted.
We do not process or store card details. Payment data is transmitted directly to the licensed payment institution.
3. Purposes and Legal Bases
| Taking, preparing and delivering the order | Performance of a contract |
|---|---|
| Invoicing, accounting and archiving | Compliance with a legal obligation |
| Recording contract acceptance | Legal obligation and establishment of legal claims |
| Order status notifications | Performance of a contract |
| Handling requests and complaints | Legitimate interests |
| Analytics and marketing cookies | Consent — given via the cookie banner and withdrawable at any time |
4. Transfers
Your data may be shared, limited to the above purposes, with courier and local delivery partners, payment institutions, our email delivery provider, accounting and legal advisers, and with competent public authorities upon lawful request.
For international orders, recipient details are transferred to the delivery partner in the destination country. This transfer is necessary for the performance of the contract.
5. Retention
- Order and invoice records: 10 years as required by law.
- Contract acceptance records: same period as the order record.
- Cookies: the periods stated in the Cookie Policy.
- Request and complaint correspondence: 3 years after completion.
6. Your Rights
You have the right to access your personal data, to have inaccurate data corrected, to request erasure where the conditions are met, to be informed about third parties to whom your data has been transferred, to object to results produced solely by automated analysis, and to claim compensation for damage caused by unlawful processing. Under the GDPR you additionally have rights to restriction of processing and data portability.
7. How to Apply
Email [email protected] or write to [COMPANY ADDRESS]. We respond within 30 days. If you are in the European Union you may also lodge a complaint with your national data protection authority.
